Customer Resources

Welcome to our customer care resource page.  From online requests to personal assistance, S & S Homes is dedicated to delivering accurate up-to-date information and prompt response for our customers.

Emergencies
Emergency: (800) 785-0646 ext 1
In case of an emergency, please contact us immediately.  An emergency is defined as "an occurrence within your home that causes a dangerous living situation for you and your family".  More Information

Service Requests
Phone: (800) 785-0646
Fax: (661) 617-3251
To request a service call, the Owner of the property must submit a written service request.  Click here to download our online service request form. 

Maintenance Tips
Like a car, your home requires periodic care and maintenance in order to protect your investment.  Click here to download our home maintenance tips to help you establish your own routine maintenance schedule.

Warranty Information
Click here to download our New Home Express Limited Warranty & Maintenance Manual.

SB-800 Information
Click here your homeowners guide to the California state warranty repair laws for new home building that went into effect January 1, 2003.