Customer Resources

Welcome to our customer care resource page. From online requests to personal assistance, S & S Homes is dedicated to delivering accurate up-to-date information and prompt response for our customers.


Emergency: (800) 481-9093 ext 1 In case of an emergency, please contact us immediately. An emergency is defined as "an occurrence within your home that causes a dangerous living situation for you and your family".  More Information.

Service Requests

Phone (800) 481-9093

Fax: (805) 481-1083

To request a service call, the Owner of the property must submit this Online Service Request Form

If Using a Mobile Device Please Click Here

Maintenance Tips

Like a car, your home requires periodic care and maintenance in order to protect your investment. Click here to download our home maintenance tips to help you establish your own routine maintenance schedule.

Warranty Information

Click here to download our Homeowner's Guide & Maintenance Manual.

SB-800 Information

Click here your homeowners guide to the California state warranty repair laws for new home building that went into effect January 1, 2003.